Registration |
Where do I register? |
You can register at https://secure.nexon.net/account/
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How much does the game cost? |
It costs a flat fee of $9.95* for unlimited playtime
per month! (* Online rate)
Month(s)
|
Online
|
Offline
|
Credit Card or
PayPal
|
Check,
Money Order, Cash, or Western Union
|
1
|
$9.95
|
$10.95
|
3
|
Auto-renewal
|
$30.95
|
6
|
Auto-renewal
|
$60.95
|
|
Why does sending payment by mail cost more than paying
for the game online? |
The cost of handling and processing
mailed payments has become expensive, and we have
done our best to absorb these costs to game-players.
The monthly rate for all players is still $9.95, but
mailed payment will require an additional $1.00 per
payment for processing fee. You can avoid paying for
multiple processing fees by signing up for 3 or 6
months, since the fee will apply only once.
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Can I register just one character? |
Yes. You can register 1-5 characters
on a Dark Ages account. The price is the same regardless
of the number of characters registered.
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I have already played the trial. When I register an account
can I continue to play my trial character? |
Yes. Once your account is created you
will receive a Patron ID and password through email.
You use these to register your character to your account
at the patron page, http://patron.nexon.net/da/
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When I logon to the game do I need a patron ID and password?
|
You need only your game character name and password.
Your patron ID and password is generated when you
register a paying account. Patron ID is used to manage
your account. [top]
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I already have a NexusTK account, can I just add Dark
Ages to that account? |
No, NexusTK and Dark Ages are two completely
different games. You need to reqister for each game
if you want to play both of the games.
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Renew
|
Can I remove a character from my account and use it at
a later date? |
No. Characters that are removed from accounts are
immediately and permanently deleted from our database.
They can not be reregistered on any account. Please
be very careful when removing characters from your
account. [top]
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What happens if I don't renew my account? |
Characters remain in our database for
30 days after expiration of the account, then are
automatically deleted. I have no control over this,
so if you want to keep your characters safe please
be sure to renew your account before the 30-day period
ends. [top]
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Credit
Card
|
I don't have a credit card. Can I still register/renew
an account? |
Yes! Print out a registration form from
the Dark Ages offline registration page. Fill it out
and send it with your check or money order to the
office. If you are renewing an account, please include
your patron ID. Registration and renewal orders cannot
be processed until payment is received. We also accept
payments through Western Union Quick Pay. Please allow
enough time for your payment to reach us so that your
service is not interrupted.
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I don't understand a charge on my credit card statement.
|
Please send me the transaction date
and amount for a prompt explanation.
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How do I cancel my account? |
Accounts do not automatically renew.
Unless you renew your account yourself, it will expire
on its expiration date. Refunds are not provided.
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Can my subscription be refunded? |
All subscription purchases are non-refundable,
regardless of reasons.
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Since I can have 1-5 characters on my account, can my
friend and I share an account? |
The account and characters are non-transferable,
and characters registered on the same account will
not be able to play at the same time. See Dark Ages
License and Service Terms Agreement
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International
Payment
|
I am from a country outside the US. |
Payment for accounts must be in US dollars. Most credit
card numbers can be processed; however there are some
that are not recognized by our bank system. Banks
can assist you with money orders that can be sent
to our office. [top]
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Email
Changes
|
My email address has changed since registering |
Please contact us with your name, address,
phone number and new email address so your account
can be updated. [top]
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Others
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Something went wrong with my online registration.
|
Your account is not created, nor is
your credit card charged until the registration process
has been completed. You will know this when you receive
an email with your patron ID and password. If something
has gone wrong along the way, try again or email me
for a registration form. Our system does not recognize
special characters such as ' or /. Be careful not
to use those characters when registering online.
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For other account or registration concern, please
send email to our Customer
Support.
For other questions, please check Technical Support
FAQ and/or Game Support FAQ.