Registration
Renew
International Payment
Email Changes
Others

Registration
Where do I register?

You can register at https://secure.nexon.net/account/ [top]

How much does the game cost?

It costs a flat fee of $9.95* for unlimited playtime per month! (* Online rate)

Month(s)
Online
Offline
Credit Card or PayPal
Check, Money Order, Cash, or Western Union
1
$9.95
$10.95
3
Auto-renewal
$30.95
6
Auto-renewal
$60.95
Why does sending payment by mail cost more than paying for the game online?

The cost of handling and processing mailed payments has become expensive, and we have done our best to absorb these costs to game-players. The monthly rate for all players is still $9.95, but mailed payment will require an additional $1.00 per payment for processing fee. You can avoid paying for multiple processing fees by signing up for 3 or 6 months, since the fee will apply only once. [top]

Can I register just one character?

Yes. You can register 1-5 characters on a Dark Ages account. The price is the same regardless of the number of characters registered. [top]

I have already played the trial. When I register an account can I continue to play my trial character?

Yes. Once your account is created you will receive a Patron ID and password through email. You use these to register your character to your account at the patron page, http://patron.nexon.net/da/ [top]

When I logon to the game do I need a patron ID and password?

You need only your game character name and password. Your patron ID and password is generated when you register a paying account. Patron ID is used to manage your account. [top]

I already have a NexusTK account, can I just add Dark Ages to that account?

No, NexusTK and Dark Ages are two completely different games. You need to reqister for each game if you want to play both of the games. [top]

Renew

Can I remove a character from my account and use it at a later date?

No. Characters that are removed from accounts are immediately and permanently deleted from our database. They can not be reregistered on any account. Please be very careful when removing characters from your account. [top]

What happens if I don't renew my account?

Characters remain in our database for 30 days after expiration of the account, then are automatically deleted. I have no control over this, so if you want to keep your characters safe please be sure to renew your account before the 30-day period ends. [top]

Credit Card

I don't have a credit card. Can I still register/renew an account?

Yes! Print out a registration form from the Dark Ages offline registration page. Fill it out and send it with your check or money order to the office. If you are renewing an account, please include your patron ID. Registration and renewal orders cannot be processed until payment is received. We also accept payments through Western Union Quick Pay. Please allow enough time for your payment to reach us so that your service is not interrupted. [top]

I don't understand a charge on my credit card statement.

Please send me the transaction date and amount for a prompt explanation. [top]

How do I cancel my account?

Accounts do not automatically renew. Unless you renew your account yourself, it will expire on its expiration date. Refunds are not provided. [top]

Can my subscription be refunded?

All subscription purchases are non-refundable, regardless of reasons. [top]

Since I can have 1-5 characters on my account, can my friend and I share an account?

The account and characters are non-transferable, and characters registered on the same account will not be able to play at the same time. See Dark Ages License and Service Terms Agreement [top]

International Payment

I am from a country outside the US.


Payment for accounts must be in US dollars. Most credit card numbers can be processed; however there are some that are not recognized by our bank system. Banks can assist you with money orders that can be sent to our office. [top]

Email Changes

My email address has changed since registering

Please contact us with your name, address, phone number and new email address so your account can be updated. [top]

Others

Something went wrong with my online registration.

Your account is not created, nor is your credit card charged until the registration process has been completed. You will know this when you receive an email with your patron ID and password. If something has gone wrong along the way, try again or email me for a registration form. Our system does not recognize special characters such as ' or /. Be careful not to use those characters when registering online. [top]

For other account or registration concern, please send email to our Customer Support.

For other questions, please check Technical Support FAQ and/or Game Support FAQ.